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At Noble Card House, we want you to be satisfied with your purchase. This Return & Refund Policy explains when and how you may return eligible products and request a refund.
1. Return Period
You may request a return within 30 days of the date your order is delivered.
Returns requested after the 30-day period may not be accepted unless otherwise required by applicable law.
2. Return Eligibility
To be eligible for a return, the product should generally:
- Be unused and in its original condition
- Be returned with its original packaging, where applicable
- Include original accessories, tags, or other included materials
- Not show damage, alteration, misuse, or excessive wear
- Be accompanied by your order number or other proof of purchase
Certain products may be excluded from returns where permitted by applicable law.
3. How to Request a Return
Before sending any product back, please contact Noble Card House using the contact information below.
When requesting a return, please provide:
- Your name
- Order number
- Product name
- Reason for the return
- Photos, if the product is damaged, defective, or incorrect
Please wait for return instructions before sending your product back.
4. Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.
We may request photographs or other information to help us review the issue.
Depending on the circumstances, we may provide a replacement, full refund, or another appropriate resolution.
5. Return Shipping Costs
For returns resulting from a change of mind, ordering the wrong product, or another reason not caused by Noble Card House, the customer is generally responsible for return shipping costs.
If the return is due to an incorrect, damaged, or defective item caused by an issue on our side, we will work with you regarding the applicable return shipping arrangements.
Original shipping charges are generally non-refundable unless the issue was caused by Noble Card House or a refund is otherwise required by applicable law.
6. Refunds
Once your returned product has been received and inspected, we will determine whether it meets the applicable return requirements.
If your return is approved, the refund will generally be issued to the original payment method used for the purchase.
Your bank or payment provider may require additional processing time before the refund appears in your account.
7. Partial or No Refunds
A refund may be reduced or declined when a returned product:
- Is returned after the applicable return period
- Has been used beyond what is reasonably necessary to inspect the product
- Has been damaged after delivery
- Is missing components or accessories
- Has been altered or misused
- Does not meet the applicable return conditions
8. Exchanges
If you would like to exchange an eligible product, please contact us before returning it.
Exchanges are subject to product availability. If the requested replacement is unavailable, we may provide a refund where applicable.
9. Order Cancellations
If you need to cancel an order, contact us as soon as possible.
We will make reasonable efforts to cancel the order before it is processed or shipped. Once an order has been shipped, cancellation may no longer be possible, and the standard return policy may apply.
10. Final Sale Items
Products identified as final sale may not be eligible for return or refund, except where required by applicable law.
11. Refund Delays
If your approved refund has not appeared after a reasonable processing period, please:
- Check your bank or payment account.
- Contact your payment provider.
- Contact Noble Card House if the refund is still not received.
Processing times can vary depending on your payment provider or financial institution.
12. Policy Changes
Noble Card House reserves the right to update or modify this Return & Refund Policy when necessary.
Any changes will be posted on this page with the updated date.
13. Contact Information
Noble Card House
850 Northlake Dr
Coppell, TX 75019
United States
Phone: +1 817-799-7522
For return or refund questions, please contact us before sending any product back.